TERMS & CONDITIONS

BOOKING TERMS & CONDITIONS

Varsity Towers’ rules, regulations, body corporate by-laws, website terms of use and the general terms & conditions (combined referred to as “Varsity Towers Terms & Conditions”) are divided into the five sections as stated below.
 

The Varsity Towers Terms & Conditions are binding for VT Management Pty Ltd (ABN 93 117 874 245, ACN 117 874 245), trading as ‘Varsity Towers’ or ‘VT’ and any person or legal entity that deals with VT Management Pty Ltd based upon the Varsity Towers Terms & Conditions.

WEBSITE SPECIFIC TERMS OF USE

(A) Information

VT Management Pty Ltd makes its best efforts to ensure that the information available on its website is accurate. However, VT Management Pty Ltd cannot and does not guarantee that the site is free from errors or faults.

(B) Liability
VT Management Pty Ltd does not accept liability for any errors or omissions and reserves the right to change information published on the website at any time.
 
(C) Indemnity
 
VT Management Pty Ltd does not accept liability for any indirect or consequential loss arising out of the use of or connected with its website or for any products or services purchased from its website.
 
(D) Third party links
As a convenience to you, VT Management Pty Ltd may provide links to web sites operated by entities other than VT Management Pty Ltd (“Linked Sites”). The Linked Sites are not under the control of VT Management Pty Ltd . If you use a Linked Site, you will leave the VT Management Pty Ltd web site. If you decide to visit any Linked Sites, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements and understand the privacy policies of the Linked Sites. VT Management Pty Ltd makes no warranty or representation regarding, and does not endorse or is responsible for, any Linked Site or the information appearing thereon or any of the products or services described thereon. Links to Linked Sites do not imply that VT Management Pty Ltd sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any Linked Site is authorized to use any trademark, trade name, logo or copyright symbol of VT Management Pty Ltd.
 

(E) Payment
You must be at least 18 years of age to book and/or order products or services on varsitytowers.com.au.

BOOKING TERMS & CONDITIONS


Definition of trimester (long term) stays

Bookings of a minimum of 15 weeks are considered as trimester stays (“Trimester Stays”).


Currency

All prices quoted in communications are in Australian Dollars (AUD).


Acceptance of application

It is at the Manager’s discretion to offer a room for rent to any tenant who completes an approved application form and pay the required money by the due date. No room guarantees are made until a letter of confirmation has been sent by Varsity Towers Management Pty Ltd. Whether or not the application has been successful within seven (7) business days.


Reservation deposit

No booking will be accepted without receiving the full deposit as specified below:

Trimester Stays are required to pay a deposit equal to six (6) weeks rent to make a reservation. Please refer to clauses 11.1.6 and 11.3.38 for cancellation fees. Upon check in, the portion equal to four (4) weeks rent will be allocated towards the room bond as outlined in item 11.1.5(B) (Room Security & bond). The remaining portion equal to two (2) weeks rent will be allocated towards your first 2 weeks rent.


Room security & bond

The following room security deposit is required prior to check-in:

(A)
Trimester stays require a bond equivalent to four (4) weeks rent. The portion equal to four (4) weeks rent paid upon reservation, refer to clause 10.1.4(B), will be allocated towards the bond. All bonds will be sent to and held by the Residential Tenancies Authority (see www.rta.qld.gov.au). Upon check-out, bonds will be refunded by the Residential Tenancies Authority to your nominated Australian bank account only. If all utstanding monies are paid and any room replacements, repairs, damages and/or cleaning costs have been paid for in full. The tenant cannot use the bond to pay rent.

(B)
Upon check-in, tenants are required to pay at least two (2) weeks rent. The refundable deposit that was pain upon reservation will be allocated towards the rent.


Refunds

Any cancellations of trimester Stay bookings made prior to arrival, may result in the deposit being forfeited.

Monies paid more than the deposit will be refunded back by cheque or EFT to a nominated Australian Bank Account. 3rd party fees (including but not limited to credit card fees & bank fees) will be deducted from the refund.


Arrival terms & conditions


Identification upon arrival

All residents staying at Varsity Towers are required to provide the following sources of identification:


Trimester stays – agent bookings

Explanation/applies to:

Residents that have booked through a recognized agent. Current agents Are:

·        Arcadia

·        Australearn

·        CIS

·        Study Australia

Identification needed:

·        Current Passport


Trimester stays – direct bookings (current Bond University students)

Explanation/applies to:

Residents that:

·        Booked directly with Varsity Towers or through an agent other than Arcadia, Australearn, CIS or Study Australia;

·        Are enrolled with Bond University or the Bond University Language Institute (BUELI) for the upcoming trimester;

·        Have been studying at Bond University or BUELI for at least 1 trimester prior to moving to Varsity Towers; and Possess a current Bond University identification card.

Identification needed:

Current Bond University or BUELI identification card; and two of the following:

·        Current passport

·        Current Australian Proof of Age card

·        Current Australian Driver’s License

·        Medicare Card

Trimester stays – direct bookings (new Bond University students)

Explanation/applies to: Residents that:

·        Booked directly with Varsity Towers or through an agent other than Arcadia, Australearn, CIS or Study Australia;

·        Are enrolled with Bond University or the BUELI for the upcoming trimester; and

·        Have not been studying at Bond University or BUELI for at least 1 trimester prior to moving to Varsity Towers.

 Identification needed:

·        Confirmation of enrolment from Bond University or BUELI; or

·        Current by or BUELI identification card; and two of the following:

o Current passport

o Current Australian Proof of Age card

o Current Australian Driver’s License

o Airplane ticket, bank card or credit card

o Medicare Card


Trimester stays – direct bookings (Griffith University, Central Queensland University, Southern Cross University)

Explanation/applies to: Residents that:

· booked directly with Varsity Towers or through an agent other than Arcadia, Australearn, CIS or Study Australia;

· Are currently enrolled with Griffith University, Central Queensland University, or Southern Cross University; and

· will remain enrolled at university while staying at Varsity Towers.

Identification needed:

·        Confirmation of enrolment; or

·        Current university student identification card; and two of the following

o  Current passport

o  Current Australian Proof of Age card

o  Current Australian Driver’s License

o  Airplane ticket, bank card or credit card

o  Medicare card


Trimester stays – direct bookings (non-Bond University, Griffith University, Central Queensland
University)

·        booked directly with Varsity Towers or through an agent other than Arcadia, Australearn, CIS or Study Australia;

·        are enrolled with a recognized education institute/school other than Bond University, Griffith University, Central  Queensland University or Southern Cross University; and

·        will remain enrolled at university while staying at Varsity Towers.

Identification needed:

A total of 100 points accumulated from any of the following (at least one of the items listed with an asterisk are required):

 

·        Passport (70 pts)*

·        Australian Proof of Age card (70 pts)*

·        Australian Driver’s License (40 pts)*

·        Tenancy history ledger (20 pts)

·        Previous tenancy agreement (20 pts)

·        Previous four rent receipts (20 pts)

·        Rental Bond receipt (20 pts)

·        Pay advice (15 pts)

·        Australian motor vehicle registration (25 pts)

 ·        Telephone account (10 pts)

·        Electricity account (10 pts)

·        Gas account (10 pts)

·        Bank or credit card statements (10 pts)

·        Pension card (25 pts)

·        Health care card (25 pts)

·        Medicare card (25 pts)

·        Birth certificate (10 pts)

 


Arrival Times

There are two different check-in procedures for Trimester Stays:

(A)  Check-in during «Bond O-week» period (1 week prior «Bond O-week»,

during «Bond O-week» and 1 week after «Bond O-week»):

a.
Varsity Towers offers three check-in times per day between Monday and Friday (except on public holidays):

      10am, 1pm and 4pm

b.
Arrivals outside above check-in sessions will not be catered for. It is strongly suggested to arrive 10 to 15 minutes prior to the above check-in times. Anyone arriving past the start of the check-in session will have to wait until the next session.

c.
Arrivals past 4pm will have to wait until the next morning. Arrivals after 4pm on Friday afternoon will have to wait until the following Monday morning to be able to check in. VT Management does not cater for individual check-ins on the weekend.

d.
Agents and group booking organizers are encouraged to contact VT Management to organize individual check-in sessions.

(B)  Check-in outside «Bond O-week» period (1 week prior «Bond O-week», during «Bond O-week» and
1 week after «Bond O-week»):

a. Trimester Stay arrivals outside Bond O-week are required to arrive during office hours.

b. VT Management does not cater for arrivals between 5pm and 9am from Monday to Friday, on weekends (Saturday & Sunday) or on public holidays.

 

 

Varsity Towers’ special terms & conditions of living at Varsity Towers

Varsity Towers is student accommodation only. Residents must be enrolled as a student or affiliated with a school.


Reception

The reception is in the centre of the building on the first level.
The reception hours are outlined in item 2 (Office hours).

Contact details are as follows:

 Physical address:

Varsity Towers

Reception, Level 1

25 Lake Orr Drive

Robina, QLD, 4226

Australia

Mailing address:

Varsity Towers

Reception

Locked Bag 1010

Robina, QLD, 4226

Australia

 

Phone:

+61 7 5554 1100

Facsimile:

+61 7 5554 1200

Email:

reception@varsitytowers.com.au

 

Office hours

Office hours are from Monday to Friday, 9am to 5pm. The office is closed on Saturdays, Sundays and on public holidays.

Office hours may be changed on occasion. VT Management Pty Ltd aims to communicate such individual changes early in advance by putting up signs in prominent places within the building. In special circumstances, VT Management Pty td may change the office hours without prior notice.


  More than one (1) person residing on premises

All residents and/or guests residing on premises must be known to VT Management Pty Ltd.

The number of people allowed to reside in Trimester Stay rooms is:

(A)  Studio rooms: One (1) person

(B)  Studio Plus rooms: One (1) person

(C) 1 bedroom apartments: Two (2) people

(D)  2 bedroom apartments: Two (2) people

(E)  3 bedroom apartments: Three (3) people

In special circumstances, VT Management Pty Ltd may allow an additional person to stay on premises. A surcharge of twenty (20%) percent of the standard rate per additional person will apply.

Requests for an additional person must be made prior to this person moving on premises. If the request is granted, this person is required to sign a lease with VT Management Pty Ltd.

Any people residing on the premises without the knowledge of VT Management Pty Ltd will be evicted from the premises with immediate effect. Re-entry will be refused and the Tenancy Agreement with the tenant/ guest may be terminated.


Subletting

Subletting is not permitted without the written authority of VT Management Pty Ltd and/or the owner of the premises.


Charge accounts at Varsity Towers

There is 1 account set up for each resident:

      (A)  Rent Account: This account must always remain two (2) weeks in advance as per the lease

      (B)  Invoice account, for lockouts and any other charges (Charges for lockouts, security call outs and all other charges will be emailed to the tenant directly for prompt payments).


Paying rent by credit card

Tenants paying by credit card must always have the credit facility of enough credit. The following credit card charges apply on the total amount:

      (A)  American – Express attracts a 4.12 percent surcharge

      (B)  Mastercard – attracts a 2.57 percent surcharge

      (C) VISA – attracts a 2.57 percent surcharge


Trimester Stays payment deadlines

      (A)  Booking deposit:

Must be paid in full upon reservation. See Booking terms & conditions, item 11.1.4(B) – Reservation deposit.

 (B)  Room security bond:

The non-refundable booking deposit equivalent to four (4) weeks rent will be automatically converted into
a bond upon check-in. See Booking terms & conditions, item 11.1.4(B) – Reservation deposit.

      (C) Rent

The refundable booking deposit equivalent to two (2) weeks rent will count towards the rent upon check-in. See
Booking terms & conditions, item 11.1.4(B) – Reservation deposit. The rent account must always remain at least fourteen (14) days in credit.


Failing to meet payment deadlines

It is the tenant’s responsibility to ensure that all payment deadlines are met. The following actions may be taken by VT Management Pty Ltd if the tenant fails to comply with the payment deadlines as outlined in item 10.3.8:

      (A)  Booking deposit:

Room will not be reserved until payment has been made.

      (B)  Room security deposit:

Keys will not be handed out if room security deposit has not been provided.

      (C) Rent:

Failing to keep the rental account at least fourteen (14) days in credit will result in a breach notice and this may ultimately result in the cancellation of the rental agreement.

      (D)  Invoice charges:

An administrative fee of $25 per week for late payments will apply until payment has been made. Lockout capabilities will be disabled and may not be reinstated. Failure to pay outstanding Invoiced charges will result in all ancillary services being disabled.

All outstanding invoiced charges after checking out will be taken from Security deposit (bond)

Contents Insurance

It is the tenant’s responsibility to lock their apartment.
VT Management Pty Ltd is not responsible nor accountable for the theft of or damage to tenants’ personal possessions.

If the lessor does have insurance cover, the tenant must not do or allow anything to be done that would invalidate any insurance policy for the premises or increase the premium of the policy. If the tenant does accidental damage to the property and the lessor wishes to claim on his insurance policy the lessor may ask the tenant to pay the “excess” on the policy.

“IT IS THE TENANTS RESPONSIBILITY TO INSURE THEIR OWN PROPERTY & POSSESSIONS BY WAY OF PERSONAL CONTENTS INSURANCE. VT Management Pty Ltd strongly recommend that you (the tenant) attend to this as soon as possible.”

Damage or Loss of Property

A complete list of all room inclusions and a condition report of the room will be provided upon arrival.  It is the tenant’s responsibility to check off the list and return it within seventy two (72) hours highlighting any discrepancies.

By not returning the room inclusion list and the condition report within the seventy two (72) hours, the tenant will be responsible for all non-recorded maintenance and missing room inventory items.

All room inclusion inventory items are available for purchase at the reception of Varsity Towers. Broken or lost items should be ordered and paid for not later than three (3) days prior to pick up. Any item(s) not replaced upon check-out will attract a $35 room restocking fee, this will be charged to your bond refund. Room replacement items not closely matching the original inventory will not be accepted.

It is the responsibility of the tenant to replace light bulbs and batteries in their room at their own cost.

The use of equipment and items in the room including but not limited to the air-conditioner, hot plates, showers, taps and all electrical items are the sole risk of the user and as such VT Management Pty Ltd may not be held responsible or liable for any damage to any property or mental or physical injuries to people howsoever caused other than the wilful or negligent act or omission of VT Management Pty Ltd.

All use of equipment, products and services in the common areas of Varsity Towers including but not limited to the 360 Bar, VStore, laundry or elevators are at the sole risk of the user and as such VT Management Pty Ltd may not be held responsible or liable for any damage to any property or mental or physical injuries to people howsoever caused other than the wilful or negligent act or omission of VT Management Pty Ltd.


Car parking

Limited undercover car parking is available at Varsity Towers. Off-street car parking is also available to residents of Varsity Towers.

All residents are required to display on their windscreen a current “Resident parking permit”.

Car parking access to the undercover car park is allocated by VT Management Pty Ltd. Cars that have access to the car park must attach their “Inside” Resident parking permit on the inside bottom right hand side of the windscreen. Any cars parked in the undercover car park without having a current “Inside” Resident parking permit attached to their windscreen may be towed away at the car owner expense.

Vehicles must be parked in the dedicated car parks. Cars parked outside these car parks including cars parked on specifically marked “No parking” areas/yellow lines may be towed away at the car owners’ expense.

Vehicles parked at Varsity Towers must be roadworthy and registered. Any unregistered, non-roadworthy or potentially hazardous vehicles may be towed away at the car owners’ expense.

All vehicles parked at Varsity Towers do so at the owners’ risk. VT Management Pty Ltd is not liable or accountable for the theft of or any damage to cars in the car park or on any other Varsity Towers property.


Bicycles

Bicycles must be left in the car park at the dedicated bike racks and must not be brought into the building and/or the room. Bicycles are not permitted to be locked to the outside of the building. Bicycles left outside the dedicated bike racks may be removed at the bicycle owner’s expense.

All bicycles left at Varsity Towers do so at the owner’s risk. VT Management Pty Ltd is not accountable or liable for the theft of or any damage to bicycles in the car park or on any other Varsity Towers  property howsoever caused other than the wilful or negligent act or omission of VT Management Pty Ltd.


Motorbikes

Motorbikes must not be brought into the building and/or the room.

Motorbikes of residents can be parked either in the north car park next to the bike racks or in the south car park on the far south side at the washing bay.

Motorbikes that are parked in the car park must be registered to reception to gain car park access. Motorbikes of visitors or residents who did not register their motorbikes with reception can be parked outside Varsity Towers’ building in the dedicated car parks.

Motorbikes parked outside these car parks including motorbikes parked on specifically marked “no parking” areas may be towed away at the expense of the motorbike’s owner.

Motorbikes parked at Varsity Towers must be roadworthy and registered. Any unregistered, non-roadworthy or potentially hazardous motorbikes may be towed away at the expense of the motorbike’s owner.

All motorbikes parked at Varsity Towers do so at the owner’s risk. VT Management Pty Ltd is not accountable or liable for the theft of or any damage to cars in the car park or on any other Varsity Towers property howsoever caused other than the wilful or negligent act or omission of VT Management Pty Ltd.


Smoking including Vaping

Varsity Towers is a non-smoking building and as such smoking & vaping in any part of the building, including rooms and public areas, is strictly prohibited.

Public areas include but are not limited to all corridors, the bar, the reception area, the entry foyers, Lifts, emergency exit stairs and the car park. Anyone found breaching this rule will be fined a minimum penalty of $150 per occurrence.  Continuously breaching this rule will lead to the immediate eviction from the building.

Tenants will be charged up to $500 for room laundering if smoking is evident.


Fire alarms

Residents who cause a fire alarm are responsible for costs incurred in the event the Queensland Fire & Rescue Service is called due to a fire alarm. This cost is currently $1365.00 per occurrence.

Residents are responsible for the behaviour and actions of their guests and as such they are responsible for any costs incurred in the event Queensland Fire & Rescue Service are called due to a fire alarm caused by their guests.


Room Inspections

Inspections of your room will be conducted as per the Residential Tenancies and Rooming Accommodation Act 2008. Tenants will be given written notice of all inspections. VT Management Pty Ltd will adhere to minimum notice times as required by the rules and regulations set by the Residential Tenancies Authority.

If VT Management Pty Ltd is unsatisfied with the general cleanliness of your room, or if excessive damage to the property has been made, a breach notice will be issued, and your tenancy may be terminated.


 Guests

Tenants are responsible for the conduct and actions of their guests. Tenants must ensure their guests do not interfere with the reasonable peace, comfort or privacy of other residents. Tenants/residents must ensure their guests are aware of the house rules for these premises.

Management reserves the right to evict any guests that are acting in a disorderly manner. Guests must buzz up to the tenants’ rooms from the building entrance.  Tenants must meet their guests at the entrance and bring them up to their room.


Quiet Policy

All tenants are asked to consider others and are requested to quiet down nightly from 10pm.  From 10pm, all balcony doors must be closed.

In the case of any noise complaints where security is called to your room a $88 charge will be automatically billed to the tenant’s room and a breach notice will be issued. Continuous noise complaints may result in the tenancy agreement being cancelled.


Rubbish

It is the tenants’ responsibility to remove the rubbish from their room regularly. Garbage bins are located in the north lock up garage/car park and a garbage chute is also located on each floor next to the elevator on the far northern end of the building near room 21.

Rubbish is not to be left outside the door or any other common property areas. Anyone found breaching this rule will be fined a minimum penalty of $100 per occurrence.

Depositing rubbish in any fire exit will result in a fine of $1800 as per the Queensland fire regulations.


Ants & Insects

Insects are part of subtropical Queensland. Therefore, we advise you to avoid leaving any food matter uncovered.

Room keys, elevator tags & car park access tags

Misuse of the key or the proximity card that jeopardizes the security of the building and the tenants is a breach of your tenancy agreement. Tenants are fully responsible and liable for any direct and indirect or consequential loss, damage or injuries caused through the misuse of their key and/or proximity card.

Proximity card (which provides access to the elevator and the car park) replacements during the tenancy can be ordered at a cost of $137.50 per proximity card.


Change of room locks

VT Management Pty Ltd strongly advises tenants to replace their door locks immediately if the room key has been lost or stolen. Tenants can temporarily sign out a second room key if they have lost their key. After 48 hours of signing out a key, VT Management Pty Ltd will automatically organize the door locks to be replaced without additional notice at the tenant’s cost if the original key has not been found and the second key has not been returned to reception.

Room locks will be replaced within 48 hours of departure if the tenant does not hand back all keys upon departure.

A door lock change during office hours attracts a charge of $300.
This cost includes a new key and a proximity card. A door lock change outside office hours attracts an additional $175 surcharge.


Lock outs

During office hours, as specified in item 2 (Office hours), a temporary room key can be signed out from reception
if your room is managed by VT Management Pty Ltd.

After office hours, First Response Security can be called up in order to gain access to the room. They can be contacted by dialling ‘7’ on any phone that has a connection to make outside calls within the building or by calling them directly on 1300 554 801. Proof of identity is required prior to any doors being opened and a service charge of $88 will be automatically charged to the tenant’s room charge account.

This service is only available to rooms managed by the Onsite Manager – VT Management Pty Ltd.

Alternatively, any lock smith can be called up. The phone number can either be found in the Yellow Pages or by calling up Telstra Directory Assistance on 1223. The average charge will be approximately $180-$250


Balcony

Balconies must not be used for storage and clothes must not be hung over the railing to dry. Room inventory other than the balcony furniture must not be placed or stored on the balconies. Tenants will be charged for any replacements necessary due to damage to the room inventory.

Jumping off balconies into the lake is strictly prohibited. VT Management Pty Ltd must stress the dangers of such an act as the lake is only 1 metre (3 feet) deep and very rocky.

Throwing items (including but not limited to cigarette butts and rubbish) into the lake is strictly prohibited and will incur a $100 fine.

Any person found urinating from any balconies will be charged a $100 fine and a breach notice will be issued. If the behaviour persists, the tenant/guest will be evicted from the building.

Pool

The Pool is not managed by VT Management Pty Ltd.

The Pool is currently not available for use!

General maintenance

Tenants are required to inform reception about any damage to the premises as soon as they become aware of it. A maintenance request form must be filled in and handed to reception.

Light bulbs and batteries are the responsibility of the tenant at their own cost.

Any non-urgent repairs to the premises which are deemed necessary will be repaired by VT Management Pty Ltd or one of their subcontractors within fourteen (14) days of notice. Urgent repairs such as electricity, water, gas, and external door locks will be repaired within twenty-four (24) hours of notice.

 Linen

Rooms for trimester stays do not include bed linen and/or bathroom towels.

Trimester Stays are required to supply a sheet set, a pillowcase, and a quilt cover. Using the bed without them is deemed as unsanitary and therefore the tenants will be charged for the replacement cost of the mattress, the mattress cover, the pillow, the pillow protector, and the doona.

A linen pack is available for purchase at reception for a nominal price. Details and prices can be requested from reception

Room cleaning for Trimester Stays

Housekeeping is not included for Trimester Stays. It is the tenant’s responsibility to keep the premises and the room inclusions clean.

A once-off clean or weekly/fortnightly housekeeping can be organized by reception.

Standard clean studio (cost: $35 per clean): 

 

  •       Wipe down shower
  • Wipe down kitchen
  • Wipe down the toilet
  • Spot vacuum
  • Spot clean the windows

                

Full service clean studio (cost: $70 per clean):

  • Clean the kitchen
  • Clean the dishes
  • Mop the floors
  • Clean the shower
  • Clean the toilet
  • Spot vacuum
  • Clean the windows

    

Above prices are indicative for studio rooms only. Cleaning cost for one bedroom units, two bedroom apartments and three bedroom apartments vary from above prices. Special cleaning requests are also available. Please contact reception to discuss details and costs.

Upon check-out, tenants are required to conduct the following

(hereafter referred as “Exit Clean”):

 ·        Professionally clean the unit.

 ·        Professionally cleaning the carpets.

 ·        Professionally dry-cleaning the quilt, pillow & mattress protector.

       ·      Professionally sanitize the mattress

       ·     Replace the mop head

Tenants can organise the Exit Clean on their own if they wish to do so (alternatively they can ask VT Management Pty Ltd to organize this for a fixed cost as indicated below). All cleaning must be conducted by a professional and all cleaning must be finalized by no later than 10am on the date of departure. Receipts for the cleaning are required (the receipts must show the ABN number of the cleaning business). The tenant is required to be present during the inspection which must be carried out after all cleaning has been conducted. The date and time of the inspection needs to be arranged with reception at least 30
days prior to the end of the tenancy. Any Exit Clean items that are not up to the required standard must be rectified by the tenant within 2 hours of the inspection otherwise they will be charged the full standard exit cost.

Instead of organizing the Exit Clean on their own, tenants can get VT Management Pty Ltd to organize all exit cleaning for them. The cost for this is as following:

       (A)  Studio: $270.00

       (B)  Bedroom apartment $355.00

       (C) bedroom apartments: $240.00 per room ($480 per apartment

       (D)  bedroom apartments: $210.00 per room ($630.00 per apartment

This cost covers the following:

      Basic room exit clean

      Carpet steam clean

      Dry cleaning of quilt/doona, mattress protector, pillow protector

      Mattress sanitization

      Replacement of mop head

The following costs are not included in the exit cleaning flat rate:

Extensive cleaning ($45 per 30 minutes)

The flat rate covers the room exit cleaning cost for up to 2 hours. Any rooms that require more than 2 hours cleaning will be charged at $45 per half hour (charged in 30 minutes intervals).

Rubbish removal ($35)

Any rooms that leave rubbish behind will be charged a rubbish removal fee of $30 which will cover the cost of removing the rubbish from the room and sanitizing the area where rubbish was left behind.

Cleaning of dishes ($35)

Any tenants that do not clean all their dishes & cutlery upon their departure will be charged a flat rate of $30 which
will cover the cost of cleaning the dishes.

Moving furniture ($35)

The furniture needs to be put back to the original setup. Any tenant that does not comply with this will be charged a standard fee as of $35.

Carpet stain removal (as per quote)

$55 for standard stains up to 10cm x 10cm – or as per quote for larger stains.

Smoke bomb ($120)

Any rooms that require an odour sanitization due to smoking or poor hygiene will incur a $120 fee.

Maintenance (various)

All room maintenance that was not recorded on the entry condition report and/or which is not deemed as normal wear and tear will be charged to the tenant as per the contracted price.

Missing / broken room inventory (various)

All missing or broken room inventory items that were not recorded as missing or broken upon arrival will be charged to the tenant. Any item(s) not replaced upon check out will attract an additional $35 room restocking fee in addition to the actual item cost.


Pests

The tenant is responsible for the cost of the pest treatment if pests are present upon departure or during the tenant’s lease.


TV & DVD

Please note, there is no cable TV access in the rooms.

TV/DVD units are for hire at a weekly charge of $13.00 from Varsity Towers.  A minimum charge of 15 weeks is applicable to all hire agreements. All fees need to be paid in advance.

Missing TV or DVD remotes will be charged to the tenant. The charge per TV/DVD remote is $150.00 per remote.

Tenants can bring / buy their own TV and DVD units.


Phone for Trimester Stays

Phone line access to the rooms can only be provided by VT Management Pty Ltd.

       ·       Room to room calling is available free of charge

       ·      Making a phone call – Dial the room number required


Internet

A broadband internet connection is provided by wifi.superloop.com.
The connection and the management of any internet related issues are the full responsibility of wifi.superloop.com Any internet connection related questions or issues shall be brought to the attention of wifi.superloop.com – phone number 1800 661 407 or studentsupport@superloop.com.


360 bar

The licensed bar on the first level of Varsity Towers is solely
for tenants and their guests. Business hours are from Monday to Saturday from 6pm. The bar is closed on Sundays and on public holidays.

Business hours may be changed without prior notice to accommodate the needs of current tenants.

VT Management Pty Ltd supports their staff in the responsible service of alcohol.

VT Management Pty Ltd reserves the right to refuse entry and service to:

        ·   All persons without proper proof of age.
       Accepted proof of age is either one of the following:

o A current Australian driver’s license or learners permit

o A current passport (from any country)

o An Australian government-issued proof of age card (18+ card)

o A Victorian key pass

       ·    All persons under 18 years

       ·    All unduly intoxicated/disorderly patrons

       ·    All persons who are not residents of Varsity
      Towers or guests of Varsity Towers residents

       ·    All persons acting or speaking offensively or
      inappropriately

       ·    All persons making too much noise

       ·   All persons inappropriately dressed

       ·   All persons who could cause hazardous danger to
     themselves, staff, residents, or other guests

       ·   All persons causing damage to the property or
     its facilities

       ·   All persons not adhering to the No Smoking rules

      ·   All persons throwing items off the balcony

     ·   All persons who are known to have previously caused problems in any         establishment


Termination of Rental Agreement by VT Management Pty Ltd

VT Management Pty Ltd has the authority to terminate any rental contract with any tenant at any time if the tenant or their guests are found:

       ·    Not maintaining a hygienically clean and well cared for room.

       ·    Making excessive noise beyond what is deemed appropriate by the Manager.

       ·    Not obeying the 10pm quiet policy.

       ·    Causing other residents personal, emotional, or
    bodily harm.

       ·    Being rude or using rude & expletive or unacceptable language.

       ·    Sexual misconduct or harassment.

       ·   Racial, religious, or sexual intolerance
     displayed.

       ·   Wilfully damaging the property of any fellow
     tenant, staff member or that of Varsity Towers.

       ·    Setting off fire alarms.

       ·    Jumping off balconies.

       ·   Using Varsity Tower’s equipment without approval.

       ·   Tampering with any equipment.

       ·   Drinking alcohol in excess and causing housekeeping problems that are damaging to the care of the property, in public            space or in the privacy of the room.

       ·   Possessing guns or fireworks.

       ·   Possessing, selling, or using any illicit drugs. The Police will also be               called.

VT Management Pty Ltd may terminate the rental agreement and then give the tenant one (1) week to exit the building. VT Management Pty Ltd reserves the right to inform education providers, 3rd party booking agents and parents of the students of any misconduct of the students. Expelled tenants will be barred from returning as a guest or resident.


Termination of Rental Agreement by the tenant

VT Management Pty Ltd follows the rules and regulations as set by the Residential Tenancy Authority.

A tenant cannot terminate the rental agreement midway into the rental period without appropriate reasons acceptable to VT Management Pty Ltd.  All requests must be made to VT Management Pty Ltd in writing by completing the “Request to Break Lease” form.

The tenants/s will be liable to pay rent until a new tenant is found or until the end of the tenancy agreement whichever comes first) as well as these costs:

        ·  A re-letting fee equal to one (1) week’s rent + GST

        ·  All advertising costs – See Request to Break Lease Form for more details

        ·   Exit cleaning costs

        ·  Top up electricity used more than the 2kWh per day issued


Exit date

If a tenant wishes to extend their tenancy past their scheduled departure date, unless reception is informed well in advance, the tenant is not guaranteed the same room for the extended stay period.

When departing Varsity Towers all rooms are to be vacated by 10.00am on the day of departure.


Liability

The Management and staff are not liable for any personal injury inflicted to a student by his/her own actions.


Privacy 

How do we collect your information?

We will only collect information which is relevant to our business relationship with you. The information we may collect includes any details that you provide or send to us voluntarily including but not limited to personal details from which you can be identified or which are relevant to your application to be offered accommodation and/or car parking privileges at Varsity Towers, your contact and emergency contact details, financial and payment information, your residence address, use of your proximity card, security footage derived from the CCTV within the building, and use of our services.

We will collect this information directly from you or agents. If we use other sources, we will tell you what they are.

If we do not obtain this personal information, we may not be unable to provide you with accommodation at Varsity Towers or some of the extra services offered.

We will limit the use of your personal information to:

         ·    Conduct our business of providing accommodation and
associated services.

         ·    Maintain our relationship with our tenants.

         ·    Comply with legislative and regulatory requirements and otherwise fulfilling our legal obligations.

         ·    Maintain records for the proper administration and operation of Varsity Tower.

         ·    We will not share your personal information with any company or person, other than:

         ·  Varsity Towers employees, agents, contractors, and external advisers, such as lawyers, auditors, accountants, market             research and promotional agencies.

         ·    Our contractors if this is required to provide you the basic and extra services that are part of your standard and extra services or accommodation agreement with Varsity Towers.

          · The body corporate of Varsity Towers and any company which is a related to the body corporate of Varsity Towers.

          · Unless you have asked us not to, selected organizations with which Varsity Towers deals in connection with the                      operation of Varsity Towers and who in VT Management’s assessment may offer to you services or products which may          be of benefit to the tenants;

          ·  Regulatory bodies, government agencies, law enforcement bodies, tribunals and courts as required by law.

Your information may be stored in hardcopy or electronically in our systems. We maintain physical security over our paper and electronic data storage.

You can access most of the personal information we hold about you and request corrections or updates. This right is subject to some exceptions, for example, you may not obtain access to information relating to existing or anticipated legal proceedings or which might threaten the privacy of others. We will promptly respond to any request for correction or updating of your personal information.

If you would like to gain access to or correct or update your personal information or you think we have failed to comply with the standards which are set out in this policy, please contact us as outlined in item
11.3.1 (Reception).


 Applicable rules & laws

VT Management Pty Ltd falls under the jurisdiction of laws in Queensland. The following two acts are directly influential to VT Management Pty Ltd:

        (A)  Residential Tenancies and Rooming Accommodation Act 2008

        (B)  Anti-Discrimination Act 1991


 Change of terms & conditions

These terms are correct at the time of printing although VT Management Pty Ltd reserves the right to add or change these conditions as required.

 
  


House Rules

Varsity Towers is student accommodation only. Residents must be enrolled as a student or affiliated with a school


Reception

The reception is located in the centre of the building on the first level. The reception hours are outlined in item 2 (Office hours).

 

Physical address:

Varsity Towers

Reception, Level 1

25 Lake Orr Drive

Robina, QLD, 4226

Australia

Mailing address:

Varsity Towers

Reception

Locked Bag 1010

Robina, QLD, 4226

Australia

 

Phone:

+61 7 5554 1100

Facsimile:

+61 7 5554 1200

Email:

reception@varsitytowers.com.au

 


 Opening / office hours

        (A)  Reception

Office hours are from Monday to Friday,
9am to 5pm. The office is closed on Saturdays, Sundays and on public holidays.

Office hours may be changed on
occasion. VT Management Pty Ltd aims to communicate such early in advance by
putting up signs on prominent places within the building. In special
circumstances, VT Management Pty Ltd may change the office hours without prior
notice.

        (B)  360bar

The bar is open from 6pm until
late from Monday to Saturday from January until April and from September until December. The bar is closed on Sundays and on public holidays and during semester breaks.

The bar is open from around 7pm until late from Monday to Saturday from May until August. The bar is closed on Sunday and on public holidays and during semester breaks. The bar hours may be changed on occasion without prior notice.

        (C) Laundry

The laundry is open from 7am until 10pm every day.

        (D)  Pool

“Currently not available for use”

        (E) Security

Security is contactable at any time (24 hours, 7 days a week). They can be contacted by dialling ‘7’ on any phone that has a connection to make outside calls within the building or by calling them directly on 1300 393 034. Please note, they are off site and may need some time to get to Varsity Towers.

If it’s an Emergency call 000 for Fire, Police or Ambulance


 Residents’ and guests’ behaviour

Residents must not interfere with the reasonable peace, comfort,
or privacy of other residents. Residents must ensure their guests do not
interfere with the reasonable peace, comfort, or privacy of other residents.


Guests

Residents must ensure their guests are aware of the house rules for these premises.


Noise

All residents are asked to consider others and are requested to quiet down nightly from 10pm.  From 10pm, all balcony doors must be closed.

In the case of any noise complaints where security is called to a resident’s room a $88 penalty charge will be automatically billed to the resident’s room for each time security attended to the room and a breach notice
will be issued.

Continuous noise complaints may result in the tenancy agreement being cancelled.

Maintenance of rooms

Residents must maintain their rooms:

        a) in a way that does not interfere with the reasonable comfort of other residents; and

        b) in a condition that does not give rise to a fire or health hazard.

Residents must not intentionally or recklessly damage or destroy any part of their rooms or a facility in their rooms.


 Common areas

The service provider must take reasonable steps to ensure the common areas, and facilities provided in the common areas, are kept safe, clean and in good repair.

Residents must leave common areas neat, clean and tidy after using them.

Residents must ensure their guests leave common areas neat, clean and tidy after using them.

Common areas in these premises include the laundry, 360 bar, basketball area at the northern side of the building, reception, reception lounge/area, public toilet located at reception, elevators, hallways, fire stairs, undercover garage, car parking space upfront the building and on the northern side of the building, road and walkway leading to Varsity Towers.

All use of equipment, products and services in the common areas of Varsity Towers are used at the sole risk of the user and as such VT Management Pty Ltd may not be held responsible for any damage to any property or mental or physical injuries to people resulting from errors or accidents that are beyond the control of VT Management Pty Ltd.


Car parking

Limited undercover car parking is available at Varsity Towers. Off-street car parking is also available to residents of Varsity Towers.

Car parking access to the undercover car park is allocated by VT Management Pty Ltd. Cars that have access to the car park must attach their “Inside” Resident parking permit on the inside bottom right hand side of the windscreen. Any cars parked in the undercover car park without having a current “Inside” Resident parking permit attached to their windscreen may be towed away at the car owner expense.

Vehicles must be parked in the dedicated car parks. Cars parked outside these car parks including cars parked on specifically marked “No Parking” areas/yellow lines may be towed away at the car owners’ expense.

Vehicles parked at Varsity Towers must be roadworthy and registered. Any unregistered, non-roadworthy or potentially hazardous vehicles may be towed away at the car owners’ expense.

All vehicles parked at Varsity Towers do so at the owners’ risk. VT Management Pty Ltd is not liable or accountable for the theft of or any damage to cars in the car park or on any other Varsity Towers property of, or any damage to vehicles.


Bicycles

Bicycles must be left in the car park at the dedicated bike racks and must not be brought into the building and/or the room.

Bicycles are not permitted to be locked to the outside of the building.

Bicycles left outside the dedicated bike racks may be removed at the bicycle owner’s expense. All bicycles left at Varsity Towers do so at the owner’s risk. VT Management Pty Ltd is not accountable for the theft of or any damage to bicycles in the car park or on any other Varsity Towers property.


 Motorbikes

Motorbikes must not be brought into the building and/or the room.

Motorbikes of residents can be parked either in the north car park next to the bike racks or in the south car park on the far south side at the car washing bay.

Motorbikes that are parked in the car park must be registered to reception to gain car park access. Motorbikes of visitors or residents who did not register their motorbike with reception can be parked outside Varsity Towers’ building in the dedicated car parks.

Motor bikes parked outside these car ports including motor bikes parked on specifically marked “no parking” areas may be towed away at the expense of the motorbike’s owner.

Motorbikes parked at Varsity Towers must be roadworthy and registered. Any unregistered, non-roadworthy or potentially hazardous motorbikes may be towed away at the expense of the motorbike’s owner.

All motorbikes parked at Varsity Towers do so at the owner’s risk. VT Management Pty Ltd is not accountable for the theft of or any damage to cars in the car park or on any other Varsity Towers property.


Access to residents’ rooms

The service provider must take reasonable steps to ensure Residents have quiet enjoyment of their rooms.

The service provider must not enter residents’ rooms other than as provided under the Residential Tenancies and Rooming Accommodation Act 2008.


 Door locks and keys

Residents must not tamper with, or change, a door lock in the premises.

Residents must not make copies of keys without the service provider’s permission.


 Animals

Residents are not permitted to keep an animal on the premises.


 Additional terms

Additional terms of living at Varsity Towers apply to residents of Varsity Towers. Please refer to:

         a) Booking terms & conditions

         b) Arrival terms & conditions

         c) Varsity Towers’ special terms of living at Varsity Towers

 

 
 




FAQ

1       


Prior to arrival

How early shall I book?

Obviously, the earlier you book the more options you have to choose from. Most people book between 1.5 to 2 months prior to their arrival.
Please visit our website for an overview of the current and upcoming trimester vacancies at Varsity Towers.

Can you hold a room for me?

Unfortunately, this would not be fair to our other residents. We do not hold rooms for anyone unless you have paid a deposit equivalent to six weeks’ rent.

I have my own bed. Can you move out the bed that is currently in my room?

We cannot move out the beds that come with the room.

Can I have a bigger bed?

The 2 Bedroom & 3 Bedroom apartments come with king single beds mostly, 1 Bedroom apartments, Studio & Studio Plus rooms have double beds.

Do I have to provide my own sheets?  What size?

You will need to provide your own bed linen and towels etc.  The beds are either ‘king single’ or Double beds size. Normal single sheets will not fit the “king single” bed.  Linen packs containing a fitted sheet, flat sheet,
pillowcase, and towel can also be purchased from reception and will fit the room you book.

Can you match me up with flatmates for a 2- or 3-bedroom apartment?

No, unfortunately this is not something we can do.  You will need to find your own friends or roommates to live with.  There are many roommate finder websites so if you don’t know anyone this might be a good place to start if you want to share.

Is there parking?

We have limited secure undercover car parking which is allocated (through a “lotto” system) at the beginning of each semester.  Undercover car parking costs $10/semester.  We also have off street parking available for residents cost $5.00 per semester and limited guests parking in front of the pool.

My flight arrives outside your office hours. What can we do?

You will need to arrange airport hotel accommodation for the night as we will not be able to check you in outside office hours.  You will need to attend a check-in session the following day.

What payment methods do you accept?

We accept EFTPOS, credit card and bank transfer.

I’m going to study for more than 2 years. Can you offer me a discount if I sign a lease with duration of more than one semester?

There is no difference in price regardless if you stay the minimum of 15 weeks or 2 years. Please note that you have legal obligations when you sign a lease. It is not that simple to break a lease and there are always costs involved with that. We therefore encourage everyone to initially sign a lease for one semester only to see if the environment, your accommodation, and the premises fit your preferences.

My lease is for one semester only. Is it possible to extend my lease if I decide to stay longer?

Yes.  A letter will be sent out around week 8 of the semester with options for renewing your lease for the following semester.  If this letter is filled out and returned to reception by the due date, you will have no problem extending you lease for another semester.

My flight back home leaves a couple of days later than I originally planned. Can I stay a little longer in my room?

The latest date for check out is the last day of the Bond University semester. If you need to stay longer than that we may be able to arrange for you to stay in you room longer, subject to availability for the extra days you require.

Can I have a pet in the room?

The Varsity Towers Body Corporate By-Laws prohibit pets being kept at Varsity Towers, however, if you would like to have a goldfish, go ahead.

I have a child. Do you have any restrictions?

We do not have a restriction regarding living at Varsity Towers with a child however as we are predominately student accommodation it is something you should thoroughly consider before applying.  Sometimes noise can be a problem during the busy semesters and would not be ideal for children.

I’m not a student. Can I still stay at Varsity Towers?

Unfortunately, the city council’s zoning restrictions do not allow us to accept any non-student applications. Applicants are required to be enrolled as a part- or full-time student with a registered training organization.

I have some friends at Varsity Towers. Is it possible to organize a room that is close to them?

If you book well enough in advance it is usually possible to arrange a room close by someone you know.


On arrival

Can I change rooms once I arrive?

No, it is imperative that you book a room that you want to live in. We are usually booked out at the beginning of the semesters which makes it virtually impossible to move you to a different room when you arrive.

I’d like to cancel my lease. Will I lose my entire Bond?

You may.  If you choose to break your lease we will endeavour to find a replacement tenant to take over the lease, if we are successful you will need to pay rent until the date that the new tenant moves in, plus a re-letting fee of one week’s rent + GST, plus exit cleaning charges.  If we are unsuccessful in finding a replacement tenant, it is likely you will lose your entire bond.

Is there a dedicated Internet Service Provider (ISP) for this building?

Yes, wifi.superloop.com offers Internet plans that are tailored to the special needs of our residents.

Can I use an ISP other than Superloop for the Internet service?

Yes, but please keep in mind that you can only use ISPs that offer wireless Internet because you are not able to use the existing phone line to set up an Internet connection. Also, please be advised that most ISPs in Australia have monthly download/upload limits. Ensure that you get enough download bandwidth per month.

How long does it take to set up Internet?

It usually takes less than 3 minutes to set up Internet with Superloop. All you need is a computer (of course), a standard LAN cable (RJ45 connector) and a valid credit card to sign up to the Internet from your room.

Do you offer wireless Internet?

The Internet in the rooms is hardwired. Usually, people use a LAN cable that connects the wall socket to the computer. However, you can use
a wireless router to setup a wireless connection in your room. The building also has two wireless hotspots (one in the 360 bar/reception area and the other one in the laundry area) that allow you to access the Internet with your Superloop username and password.

Do I need a router to access the Internet?

No. All you need is a computer with a network card. Superloop building network allows you to simply plug in the LAN cable to your computer, access the setup page and surf the web as soon as you’ve paid for the internet.

Why is my Internet suddenly so slow?

If you exceed the traffic allowance, your Internet connection will be capped (shaped) to dialup speed. If you are unsure whether you have been shaped, please contact Superloop Support on 1800 661 407.

Do I need a phone connection to have Internet?

No. Unlike in other residential settings, the phone line is separate from the Internet line. This allows you to save costs if you only need Internet.

Can I have Pay TV in the room?

Unfortunately, the building is not set up for Pay TV. But let’s be serious – you don’t come to Australia/Bond University to sit in your room all alone and watch television. We encourage you to take advantage of this great environment to socialize, meet people and make new friends.

Can I hang pictures on my walls?

It is not advisable to hang pictures on the walls as you will be liable for any damage to the wall or paint that removing the pictures/picture hooks caused.

Do you accept travellers’ cheques or American dollars?

Varsity Towers only accepts Payment in Australia dollars.  Travellers cheques, bank cheque’s or personal cheque’s will not be accepted.


Where is…?

Bus stop

The closest bus stop is located approximately 500m from
Varsity Towers at Bond University. The bus line leads to either Robina Town Centre or Pacific Fair/Broadbeach South Tram Station. see https://jp.translink.com.au/plan-your-journey/journey-planner

Grocery store & mall

There is an IGA convenience store at market square which is about 500m from Varsity Towers (approximately 500 metres – 8 mins walk). QCentre is about 4 minutes by car and the two malls, Robina Town Centre, and Pacific Fair, are located approximately 10 minutes by bus/car.

Closest beach

Miami Beach is approximately 2km (1.24 miles) from Varsity Towers. Burleigh Heads is approximately 2.5km (1.55 miles).

Pharmacy

The closest pharmacy is located on Lake Street opposite the Hotel CBD and market square (approximately 500 metres – 8 minutes’ walk).

Doctor

Bond University Medical facility is located on campus and available to all Bond students (ph: 5595 4043). The closest doctor for non-students is located at market square or alternatively there is a medical centre at Christine Avenue (ph: 5576 0700).

Surfers Paradise

Surfers Paradise is approximately 9km (5.6 miles) from Varsity Towers. A taxi/car ride takes approximately 15 minutes and there is a direct bus from Bond University.

Restaurants

There are several restaurants that offer different foods at market square and on campus (Italian, Chinese, Mexican, Sushi, Fish and Chips, burgers, pizza, etc). There is also a tavern and a Pizza Hut across the road.


During tenancy

Can I use my parents’ credit card to pay for rent and outstanding incidental charges (bar, store, phone calls, etc)?

Yes, if they give us permission and you will have to sign in your name.

My bedroom/kitchen light is out. Who changes the light bulb and pays for it?

Once you have moved into your room you are responsible for any lights, batteries etc that may burn out. It is your responsibility to replace and install a new light bulb.

My balcony light is out. Who changes the light bulb and pays for it?

We will arrange our maintenance contractor to replace the balcony bulb for you as it is too dangerous for you to change.  The cost of the bulb will be covered by the Body Corporate.

I have maintenance for my room. What shall I do?

You need to come down to reception and fill in a maintenance request form to report the maintenance.  If the maintenance issue has been caused by you (or one of your guests), for example a hole in the wall, you will be liable for the cost.

Can I organize my own cleaning service when I leave?

Yes you can, however you will need to provide a receipt for
each of the items mentioned in your lease which require professional
cleaning.  This includes a receipt for the professional cleaning of the unit, professional dry- cleaning of the carpets, professional dry-cleaning of the linen, sanitisation of the mattress, a new mop head and vacuum cleaner bag.

Can I smoke in my room?

Smoking including vaping is prohibited throughout Varsity Towers. However, you can smoke/vape on your balcony with the glass door closed.

My neighbours are too loud at night. What can I do?

We suggest asking them personally to keep it down as we find this is often the most effective approach.
If you have tried asking them to keep it down and they haven’t, you should contact security by dialling ‘7’ from your room (if your room phone has been enabled) or from the in house phone at reception. Alternatively, you can contact security on 1300 393 034.  You should also report any ongoing noise issues to reception.


Upon departure

Can I organize a replacement for the room items that I lost / broke?

Yes, just see reception to order and pay for your replacement(s).

What options do I have for getting my bond back?

If must have an Australian bank account to have the money deposited into for your Bond refund.

How long does it take to get the Bond back?

Approximately 14 – 21 days from the end of your lease


Renting through VT Management

What does your rent include?

Your rent includes water and a fair allocation of electricity for all metered rooms.

What is a fair allocation of electricity?

The fair allocation of electricity for a studio room is based on 2kWh (2020) of electricity per day.
To see how this is calculated or for allocations on other room types please visit www.varsitytowers.com.au/services-offered/.

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